We want you to be completely satisfied with your purchase. If you are not happy with your order, please read our return and refund guidelines:

1. Eligibility for Returns

   • Returns are accepted within 7 days of delivery (e.g., 7 or 14 days).

   • Items must be unused, in original packaging, and in the same condition as received.

2. Non-Returnable Items

   • Personal care products, intimate items, or customized goods cannot be returned for hygiene reasons.

3. Refund Process

   • Once your return is received and inspected, we will notify you via email.

   • Refunds will be issued to the original payment method within 7 days.

4. Exchanges

   • Exchanges are available for defective or damaged items only.

5. Shipping Costs

   • Customers are responsible for return shipping unless the item is defective/damaged.